Vediclane

Frequently Asked Questions

Answers about Vediclane products, orders, shipping, payments, returns, and support.

Orders And Payments

  • An order is confirmed after payment or cash-on-delivery validation and an inventory check.
  • The final product total and shipping charge are displayed before order confirmation.
  • For payment problems, email support@vediclane.com with the order number or payment reference, without sharing complete card or bank credentials.

Shipping And Tracking

  • Processing normally takes 1–2 business days. Standard delivery normally takes another 3–7 business days after dispatch.
  • Tracking is shared after dispatch and the first courier scan may take up to 24 hours to appear.
  • Standard delivery costs ₹99 below an eligible cart total of ₹299 and is free from ₹299.

Returns And Product Care

  • Eligible return or exchange requests must be raised within 7 calendar days after delivery.
  • Natural beads, seeds, wood, and stones can vary in shade, markings, texture, and dimensions. These natural differences are not automatically defects.
  • Traditional, astrological, crystal, and spiritual descriptions explain cultural beliefs and personal practices; they are not medical, financial, or other outcome guarantees.

Customer Support

Email support@vediclane.com, call or WhatsApp +91 77195 56711, or use the Contact Us form. Service hours are Monday to Saturday, 10:00 AM–6:00 PM IST, and the usual response time is within one business day.

Frequently Asked Questions | Vediclane